The British Columbia Utilities Commission approved applications from BC Hydro, Fortis Energy and FortisBC to provide Customer Relief Programs in light of the COVID-19 pandemic. This is believed to be Canada’s first ever fully digital energy regulatory hearing process.
The applications submitted by BC Hydro and Fortis were reviewed in a web-based streamlined review process by the BCUC in an effort to respect social distancing practices, and expedite the review of these applications to provide timely relief to customers.
“The last month has been challenging. COVID-19 has meant many changes for us as individuals, and for our communities. In this stressful time, we want to support those who need it most.” says Chris O’Riley, President & CEO of BC Hydro.
The BC Hydro COVID-19 Relief Fund provides credits equal to three times customers’ average monthly bill. The credit will not have to be repaid.
The application window is now open until June 30, 2020.